About Endowus
Endowus is an award-winning independent fee-only wealth & fund platform. Licensed in Singapore (MAS 101051) and Hong Kong (SFC BQR225), Endowus proudly serves as a fund investment platform and fiduciary advisor to over 250,000 individuals, family offices, charities, endowments, and institutions with over US$10billion assets under advice.
Today, we work with 100+ global leading asset managers across major asset classes – public markets, private markets, hedge funds and alternatives – and make it our job to assess and access their Best-in-Class funds, and advise clients on how to invest in these funds to reach their goals.
Our mission is clear: help people invest better so they can live easier today, and better tomorrow.
The team has deep domain knowledge in finance and technology, bringing together decades of experience from various banks and tech companies. We treasure our diversity in background and experience, and we look for people who share these beliefs in our mission.
Role & Responsibilities
- People Manager for Compliance Ops team where you will coach, mentor, and develop team members in their current roles to develop and grow their career. You will also hire, onboard and train new team members as needed.
- Provide leadership and direction to the team by leading meetings and providing regular updates for them to do their role effectively. Work together with the team to solve problems and achieve shared OKRs/goals (eg. compliance related remediation projects)
- Act as point of escalation for any account opening or compliance operations issues, resolving discrepancies timely and addressing client inquiries in a timely and professional manner.
- Manage growth and process improvement projects related to account opening and compliance operations by developing project plans, setting deadlines, coordinating with internal teams, and reporting on progress to leadership.
- Analyze data and performance metrics related to client satisfaction, retention, and engagement. This involves identifying trends and patterns, and developing strategies to improve performance over time.
- Team and Resource Management: Achieve the team’s and company’s goals by managing your team and tech resources efficiently, partnering and collaborating with other teams as needed.
- Account Opening: Oversee the account opening process for new individual and corporate clients, ensuring adherence to regulatory requirements and company policies. Coordinate with internal stakeholders, including sales and legal teams, to facilitate smooth onboarding experiences.
- Periodic Review: Handle periodic review process for existing individual, joint and corporate client accounts, conducting risk assessments and updating customer profiles as necessary. Ensure timely completion of reviews per regulatory guidelines.
- Regulatory Compliance: Stay abreast of changes in regulatory requirements related to account opening, KYC, and AML/CTF. Develop and implement policies and procedures to ensure compliance with relevant regulations.
Skills Required
- Minimum 5 years of experience with at least 2-3 years experience in leading a team
- Startup experience is a bonus (must have flexibility and adaptability to manage high level of ambiguity)
- People leadership skills - communication, delegation, conflict resolution and performance management
- Customer focused - pragmatic and solution-oriented
- Cross-functional knowledge - understand how product cycle works and how we can be working with tech to rollout growth and process improvement enhancements.
Our Investors, recognition, licensing
Founded in 2017, Endowus has raised a total of over US$130 million in funding from investors including UBS, EDBI, Prosus Ventures, Lightspeed Venture Partners, Citi Ventures, MUFG Innovation Partners, Singtel Innov8, Samsung Ventures, SBVA, Illuminate Financial, OSK Ventures, Z Venture Capital, and ACF - a joint venture between JLIN LLC and The Wells Investments. Endowus also has some of the largest billionaire family offices in Asia, as well as the founders and employees of Endowus.
Endowus continues to push the boundaries on innovation and democratising access, as it partners with 1000+ global fund managers across public markets, private markets, hedge funds and alternatives to provide world-class solutions to its clients at a fair and transparent cost, delivered through Endowus’ fee-only business model. Endowus Private Wealth clients have access to a comprehensive range of expertly curated strategies in private markets and alternatives from firms such as EQT, Carlyle, Partners Group, KKR, Ares, Brookfield Oaktree, HarbourVest Partners, Millennium, Point72, Balyasny, Brevan Howard, Bridgewater, Schonfeld, Hudson Bay, LMR, AQR and more.
Endowus’ leadership and growth have been recognised by the industry and it has attained numerous awards including CNBC’s World’s Top FinTech Companies 2025. The firm was also ranked 45th on The Financial Times’ High-Growth Companies Asia Pacific 2025. It was also the leading WealthTech provider on the Fortune Fintech Innovators Asia 2024 list, among 60 transformative firms in the region. Endowus was also named as part of the World Economic Forum’s (WEF) Technology Pioneers 2023 and continues to serve as a Global Innovator within the community. The leadership sits on both the Longevity and Retail Investor steering committees.
The Endowus platform also secured several industry awards, including Asia’s Best Digital Wealth Management and Hong Kong’s Best FinTech Innovation in Asset Management (Asia Asset Management’s Best of the Best Awards 2025). Other regional accolades include Singapore’s Best Digital Wealth Management Experience (The Asset Triple A Digital Awards 2025), Best Digital Upgrade for enhancements made on the Endowus app (The Asset Triple A Digital Awards 2024), and Best WealthTech Solution 2023 (Asian Private Banker 9th Technology Awards).
The Endowus Group comprises Endowus' licensed companies in Hong Kong and Singapore, as well as Hong Kong-based multi-family office Carret Private. Endowus Group serves over a hundred thousand clients with content, advice and access. With group assets of over US$7 billion, it is one of the largest independent wealth managers in Asia. From a combination of providing 100% trailer fee rebates as direct cashback to clients, and fund fee savings from access to institutional share classes and exclusive funds, Endowus is estimated to help its clients save more than US$50 million in fees per year.